Questions With Water Department
Q: How is the rate for water usage determined?
A: The Common Council decides on the meter rate, which is currently set at $1.23
per 100 cubic feet. However, the unit cost of water decreases as usage increases.
| Q: Who needs
a water meter?|
A: Only single-family,
owner occupied homes are exempt from having water meters: all other types of properties
must have a water meter.
| Q: What happens
if a city water main ruptures?|
A: If a city water main ruptures, the Water Department is notified immediately.
The water main is then isolated and all water that would go through the main is
shut off. Immediately afterwards, a Water Department crew will repair the main.
| Q: What chemicals
are used to treat the lake water before it is sent out to customers?|
A: The chemicals chlorine, fluoride,
and potassium permanganate are used to treat the lake water, in order to ensure
that the water is safe for public use.
| Q: How are
complaints about pure water dealt with?|
A: All complaints are considered very serious. A representative of the Water
Department will always be sent to the site of the complaint to deal with any problem
that is occurring. The problem will be rectified as quickly as possible to ensure
no more difficulties exist.
| Q: How are
you accommodating the huge need for water at Sithe Energies?|
A: We utilize separate feed lines and a set of separate
pumps that deliver water to Sithe Energies for use at the plant. All the equipment
used to perform this a task, and the buildings that house the equipment used,
were paid for by the Sithe Energies.
| Q: What do
I do if my water is discolored?|
A: Discoloration of water is caused by a water break or upset in the system;
usually, if you just run the cold water, the problem will be solved and the water
will run clear again.
| Q: I don't
think my water pressure is adequate, what do I do?|
A: If you think your water pressure is inadequate, call the
Water Department and a representative will check the pressure and then discuss
any problems that might exist with the property owner.
| Q: Where can
one find more information about the Water Department?|
A: For more information, call Tom Tesorerio at 343-0111
or e-mail him at firstname.lastname@example.org